EVERRICH, the First Post-Pandemic Tourism Retailer with an Internationally Certified Sustainability Report Publishes Sustainability Report Again and Hosts Seminar to Advance Duty-Free Industry Sustain

(Taipei, November 19, 2024) – Today, EVERRICH hosted the “2024 EVERRICH ESG Certification and Sustainable Tourism Retail Seminar (2024年昇恆昌EVERRICH永續發展面對面ESG報告書授證暨永續旅遊零售研討會)” today which commenced with a certification ceremony for its independently published 2022-2023 Sustainability Report. Industry stakeholders convened at this seminar to delve into the theme of “Sustainable Tourism Retail,” emphasizing the advancement of sustainable value chains in the fiercely competitive global tourism retail sector. As Taiwan’s first department store retailer certified under the GRI Standards, EVERRICH reaffirmed its commitment to these internationally recognized guidelines with the release of its updated Sustainability Report. The certification was conducted by the independent third-party organization Bureau Veritas Certification (Taiwan).

Advancing Corporate Social Responsibility: EVERRICH Independently Publishes 2022-2023 Sustainability Report
EVERRICH underscores its commitment to ESG principles and corporate influence by independently compiling and publishing its Sustainability Report. As early as 2014, EVERRICH Duty Free Shop became Taiwan’s first department store retailer to undergo sustainability performance verification and the world’s first certified duty-free shop. Continuing to uphold the highest standards of corporate social responsibility, EVERRICH has adopted the globally recognized GRI Sustainability Reporting Standards (GRI Standards) for the first time this year. The updated Sustainability Report was verified by Bureau Veritas Certification (Taiwan) in compliance with AA1000AS v3 Type 1 standards.

This event featured two sustainability seminars: Green Retail (綠色零售研討會) and Sustainable Hospitality (永續餐旅研討會). Attendees included Wei-fu Yang, Chairman of Taoyuan International Airport Corporation Ltd., Yu-yen Chien, Chairperson of the Taiwan Visitors Association, and representatives from 36 partner organizations. Kun-lin Li, founder of TTM, a partner with EVERRICH whose facial mask products are popular internationally, shared insights on the core philosophy of green retail, stating: “To collaborate with the world, one must master manufacturing, marketing, and sustainability simultaneously.” Several partners also shared about their efforts in integrating sustainability from production to packaging and sales, demonstrating the importance of synchronizing responsible production with responsible consumption to resonate with consumers. In the Sustainable Hospitality seminar (永續餐旅研討會), Hsin-chuan Huang, General Manager of Lion Travel, discussed the concept of low-carbon, slow travel. EVERRICH and its partners explored topics such as enhancing food safety and promoting the use of locally sourced ingredients, underscoring the importance of responsible consumption. These efforts are exemplified through the promotion of Taiwanese cuisine at airport gateways, showcasing Taiwan’s local culinary delights on an international stage.

1% of Time, Management, and Impact for Sustainability
Since 2023, EVERRICH has implemented the “EVERRICH 1%” initiative, advocating for 1% of time, management, and amplified impact to advance ESG goals. By October 2024, EVERRICH staff had organized 543 volunteer activities, logging over 48,192 volunteer hours and having fostered a company-wide volunteer culture. In its “1% Management” initiatives, EVERRICH encourages sustainable practices by awarding membership points to customers who do not use shopping bags and promoting paperless transactions. The company has earned dual Green Procurement Awards (綠色採購獎) from the Ministry of Economic Affairs and the Ministry of Environment. Additionally, EVERRICH independently conducted a carbon footprint assessment for its Nankan Logistics Center (南崁物流中心), receiving verification from the internationally recognized British Standards Institution (BSI). These efforts underscore EVERRICH’s steadfast commitment to carbon reduction and environmental sustainability.

To foster greater corporate collaboration and support for ESG principles and the 1% impact effort, EVERRICH has hosted supplier conferences for two consecutive years, bringing together over 100 partners to pledge actionable support for ESG initiatives. Additionally, the “EVERRICH 1% Sustainability Action Exhibition (EVERRICH 1% 永續行動展)” showcases the company’s ESG efforts, driving the industry toward a more sustainable future. In 2024, EVERRICH was honored with the Taiwan Corporate Sustainability Award, recognizing its tangible contributions to SDG 12 (Responsible Consumption and Production), SDG 13 (Climate Action), SDG 14 (Life Below Water), and SDG 17 (Partnerships for the Goals). The company also received the prestigious HR Asia Best Companies to Work for in Asia Award for its commitment to creating an exceptional work environment and comprehensive employee benefits.

Wei-fu Yang, Chairman of Taoyuan International Airport Corporation Ltd., expressed his gratitude to EVERRICH for elevating the airport’s image and positioning it as a prominent gateway to Taiwan. He highlighted the corporation’s role in ESG integration and praised EVERRICH as a trailblazer in Taiwan’s travel retail and duty-free industry. Yang also noted that EVERRICH has long served as a model for the airport alliance and voiced hopes for continued collaboration toward achieving the shared goal of a greener gateway. Simon Chiang, Chairman of EVERRICH, stated: “Guided by our core values of integrity, professionalism, innovation, and dedication to public interest, EVERRICH has been a pioneer in publishing ESG Sustainability Reports in the duty-free retail sector—first a decade ago and again after the pandemic. This progress has been made possible with the steadfast support of our partners. We remain devoted to demonstrating the spirit of altruism through concrete actions.” Kevin Chiang, General Manager of EVERRICH, added: “As a global ESG leader in travel retail and duty-free, EVERRICH deeply values the unwavering support of our partners. We are committed to embedding sustainability into every facet of our operations, consistently creating a ‘1%’ compounding effect for sustainable impact. By fostering interconnected sustainable value chains, we strive to build a better future through meaningful actions.” Looking ahead, EVERRICH will continue to adhere to the highest international standards, advancing corporate social responsibility and sustainable development. The company remains rooted in integrity, delivering professional services, driving innovation through technology, and contributing to society through impactful public interest initiatives. EVERRICH will collaborate with global industry partners to further deepen its commitment to sustainability.

The EVERRICH 1% Sustainability Action Exhibition (EVERRICH 1% 永續行動展) will run from November 18, 2024, to January 1, 2025, on the 5th floor of the Taipei Downtown Store, Neihu. Visitors are warmly invited to explore the exhibit and join EVERRICH in championing ESG initiatives.

EVERRICH has once again published its updated Sustainability Report, adhering to the globally recognized GRI Standards. The report was verified by the international third-party certification body, Bureau Veritas Certification (Taiwan). (Left: Chih-wei Huang, Manager, Bureau Veritas Certification (Taiwan); Right: Kevin Chiang, General Manager, EVERRICH Duty Free Shop)

To foster greater corporate collaboration and support for ESG principles and the 1% impact effort, EVERRICH has hosted supplier conferences for two consecutive years. (From left to right: Left 1: Yin-tsung Chen, Director, EVERRICH Foundation; Left 2: Tse-chien Lin, Brigade Leader, National Immigration Agency; Left 3: Tai-an Chao, Director, Taipei Customs, Customs Administration, Ministry of Finance; Left 4: Wen-liang Chiu, Commissioner, Aviation Police Bureau, National Police Agency, Ministry of the Interior; Left 5: Wei-fu Yang, Chairman, Taoyuan International Airport Corporation Ltd.; Left 6: Simon Chiang, Chairman, EVERRICH; Right 1: Hsiu-Kuang Wu, Chairman, EVERRICH Foundation; Right 2: Chih-wei Huang, Manager, Bureau Veritas Certification (Taiwan); Right 3: Chih-ching Wang, Deputy Director, Taipei Songshan Airport; Right 4: Yu-yen Chien, Chairperson, Taiwan Visitors Association; Right 5: Karen Yu, President, Industrial Technology Investment Corporation; Right 6: Kevin Chiang, General Manager, EVERRICH)

The “EVERRICH 1% Sustainability Action Exhibition (EVERRICH 1% 永續行動展)” highlighted EVERRICH’s ESG initiatives, showcasing its leadership in driving the industry toward sustainability.