Anti-Fraud Reminder

Recently, our company has discovered that unscrupulous individuals are using our name to promote false advertisements. These include claims of EVERRICH’s closure, clearance sales, and special sales at duty-free shops, as well as the misuse of trademarks beginning with “Ever,” intended to confuse and harm the interests of consumers and our company. We have promptly reported these false advertisements to the relevant authorities for removal and have also reported the incidents to the Criminal Investigation Bureau.

Additionally, we have received reports from consumers about suspected fraudulent phone calls. We have reported these cases to the Criminal Investigation Bureau and commissioned a professional cybersecurity team to conduct a thorough inspection. Upon discovering signs of external attacks on our servers, we immediately upgraded our protection measures to enhance IT security. Due to the ever-evolving nature of fraud tactics, we urge our members to exercise caution and verify any suspicious phone calls.

We also advise caution against fake “EVERRICH.COM” and “EVERRICHTOHOME.COM.” Do not trust unsolicited emails or text messages, and avoid clicking on unknown links or providing personal information on fraudulent websites.

Correct “EVERRICH.COM” URL
www.everrich.com
www.everrich.com/tw/
Correct “EVERRICHTOHOME.COM” URL
www.everrichtohome.com
www.everrichtohome.com/tw/
Official EVERRICH Facebook Page
https://www.facebook.com/everrich.dutyfreeshop

Anti-Fraud Reminder

Our company will never ask consumers to change payment methods, modify installment settings, or perform any financial transactions such as ATM transfers over the phone. We also will not request consumers to provide personal financial data.

If you receive a suspicious call, please call our customer service hotline at 0800-098-668 for confirmation or contact the 165 Anti-Fraud Hotline of the Criminal Investigation Bureau to verify, report, or file a complaint (available 24/7).